Avasa
Avasa Support

How can we help?

Questions, problems, ideas or anything to do with your account: a real person reads every message.

Email

support@myavasa.com

Tell us what happened and what you expected instead. A screenshot helps.

From inside the app

Tap Send feedback and choose Something is broken, I have an idea, I have a question or Billing or account. It sends us which screen you were on, so you don't have to describe it.

Your account and your data

Download your data
  1. Open Family Settings (the gear).
  2. Under Your account & data, tap Download a copy of our data.
Delete your account
  1. Open Family Settings, then Your account & data.
  2. Tap Delete my account.
  3. If others share your family, choose Delete only my account or Delete the whole family.

Deleting the family removes its meals, records, tasks and photos. It can't be undone.

Privacy

Each family's data is walled off from every other family's. Children never have accounts; the adults in the house keep their records. Read the Privacy Policy and Terms.

Getting set up

Start your household

Sign up at myavasa.com, then answer a few questions about your household. From there Avasa drafts menus, checkup schedules and a cleaning rhythm for you to review and approve.

Invite a partner or another adult

Add them as a member with their email address. When they sign in with that email, they join your family as themselves.

Put Avasa on your phone

iPhone: open myavasa.com in Safari, tap Share, then Add to Home Screen.
Android: open it in Chrome, tap the menu, then Install app.

Common questions

I can't sign in with Google

Close the tab or app, open myavasa.com again and try once more. If Google shows an error, email us the exact words of the message and which device you're on, and we'll sort it out.

Does Avasa order food or groceries for me?

No. Avasa plans and remembers. It tells you what to order and when; you order on each service's own site, or from your cook. Avasa never orders, books or pays on your behalf.

How much does Avasa cost?

Essentials is free for 30 days, then $4.99 a month, and free for 1 year for our first 20 beta families. Flourish and Estate are coming soon. For anything about billing, email us or use Billing or account in Send feedback.

Is Avasa medical advice?

No. Avasa flags when checkups are usually due by age and keeps your appointments in one place. It doesn't diagnose or recommend treatment; ask your doctor.

Something on my screen looks out of date

Reload the page, or close Avasa and open it again. If you installed it to your home screen, reopening it loads the newest version.

More about what Avasa does: About Avasa & FAQ.